Privacy Policy

As clients and potential clients of Lloyd & Mousilli, your privacy and the security and confidentiality of your information is of utmost concern. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information on this website. This Lloyd & Mousilli Privacy Policy (the "Privacy Policy") applies to the personal information that Lloyd & Mousilli (“L&M),” “we” or “us”) collects and explains our information practices and your related choices with regard to such information.

1. Scope

This Privacy Policy applies to the personal information we collect related to our:

  • websites, including https://www.lloydmousilli.com and our other websites that display this Privacy Policy, and the services available through our websites (together, our “Sites”)
  • mobile apps (“Apps”) and social media properties
  • events, marketing and business development activities
  • business contacts, communications and other online and offline business interactions
  • legal and professional services that we provide, including pitches and proposals that we respond to (“Proposed Client Services”)

Collectively, we refer to the above as our “Services.” Additional or different privacy notices may apply to certain of our Services. If a different or supplemental privacy notice applies, this will be disclosed to you.

Not in scope
This Privacy Policy does not apply to the personal information that we collect about employees, contractors and other personnel related to their working relationship with us, or the personal information that we collect about applicants and candidates for a position with L&M. We may also collect, generate, use and disclose aggregate, anonymous, and other non-identifiable data related to our Services, which is not personal information subject to this Privacy Policy.

2. Information we collect

We may collect information directly, as well as from third parties or automatically related to the use of our Sites and Services.

Information Collected Directly

We may collect personal information about you—such as your name, address, telephone number, fax number, e-mail address, etc.—directly from you. For example, personal information may be collected when you fill out a web contact form, sign up for our mailing lists, or otherwise provide us personal information through the Sites and Services. Generally, the information we generally collect includes your:

  • Name, company name and title/position.
  • Email address, phone number, mailing address and contact details.
  • Other information related to your request or inquiry, or that you provide when you communicate, engage or otherwise interact with us or the Services.

Automatically-collected information

We utilize cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect personal information when users interact with our Sites, mobile applications, and online services. This data includes IP address, general location information, domain name, page views, date/time stamps, browser type, device type, device ID, internet service provider, referring/exit URLs, operating system, language, clickstream data, and details about links clicked, features used, and files uploaded, streamed, or deleted. For further information, refer to the Cookies and Similar Devices section below.

3. Purposes of Use and Processing

Generally, we use, disclose and otherwise process the personal information we collect in order to respond to your request or inquiry, as directed or authorized by you, and for the following purposes:

  • Providing support and services and performing our Services: To operate our Sites, provide our Services, communicate with you about your use of the Sites or Services, provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests, process your payments, communicate with you, and for other service and support purposes.
  • Responding to requests: To respond to your inquiries, fulfill your orders and requests, and otherwise consider or process your request.
  • Personalizing content and support: To tailor content we may send or display to you, including to offer location customization and personalized help and instructions on our Sites and Apps, and to otherwise personalize your experiences.
  • Direct marketing and targeted advertising: For direct marketing purposes, including to send you newsletters, client alerts and information we think may interest you, and to target the content and ads on third-party platforms (e.g., LinkedIn). If you are located in a jurisdiction that requires opt-in consent to receive marketing emails, we will only send you such messages if you opt-in to receive them.
  • Analytics and improvement: To better understand how users access and use our Sites and other Services, and for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop services and features. We may also conduct surveys and evaluations designed to assess and improve our delivery of Client Services.
  • Protecting rights and preventing fraud and misuse: To protect the Sites, Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of us or any person or third party, or violations of our Terms of Use or other agreements; and to respond to actual or potential legal claims against us.
  • Complying with legal and ethical obligations and legal process: In order to respond to legal process (eg, court orders, subpoenas or warrants) or regulator investigations and inquiries, or where otherwise required by law or our legal, regulatory or ethical obligations.
  • Supporting our business operations and business transactions: Where necessary, for the administration of our general business, accounting, recordkeeping, audit, compliance and legal functions, as well as to consider and implement various business transactions, such as mergers, acquisitions, and reorganizations.
4. Disclosure of personal information

Lloyd & Mousilli is a global law firm. Any information we collect or that you provide to us may be shared and processed by Lloyd & Mousilli attorneys and support staff worldwide.

We may disclose personal information to the following categories of third parties:

  • Third party service providers and vendors that provide services to us or to whom we outsource certain services, such as data hosting or software or technology services.
  • Content providers that we partner with to make available CLEs, training and other content or resources. We do not share your information with them for their own independent use; however, if you register for an account with one of these third parties, they will use the information you provide to them subject to their own privacy policy and terms.
  • To third party platforms, including analytics providers, ad networks and social media platforms, in order to reach individuals with more relevant content on and off our Sites, promote events, and collect performance metrics and usage information related to our Sites and our ads and content. 
  • Our professional advisers, such as accountants and tax preparation professionals.
  • Regulators, tax authorities and/or corporate registries.
  • Government agencies, judicial and quasi-judicial bodies, and other public bodies.
  • Agents and advisors, such as professional indemnity insurers.

In addition, we may disclose personal information to other third parties as directed or authorized by the relevant data subject, as well as under the following circumstances:

  • Business transfers: In the event of an actual or potential merger, sale, transfer of our assets, acquisition, restructuring of our business, or bankruptcy, your personal information may be disclosed as part of the due diligence process, where permitted by law.
  • Comply with law, legal process and ethical obligations: To fulfill our legal and ethical obligations, we may disclose personal information to comply with legal processes, regulatory investigations, or other lawful requests. This includes responding to subpoenas, court orders, or inquiries from regulators and law enforcement, including those related to national security.
  • Performance of Client Services: We may disclose personal information as necessary to provide our Client Services, subject to the terms of our engagement. This includes sharing information with our clients regarding the legal services we provide, with local counsel and other firms involved in a particular matter, or responding to other parties in legal matters where we are engaged as legal counsel.
  • Protecting rights and preventing fraud and misuse: We may disclose personal information when necessary to respond to claims against us, enforce or administer our agreements and terms, or for purposes of fraud prevention, risk assessment, and investigation. This includes protecting and defending the rights, property, or safety of L&M, our clients, customers, and others.
5. Cookies and Similar Devices

We use cookies, pixels, log files, and other mechanisms to gather information about your use of our Sites and Apps.

  • Cookies: These are identifiers we transfer to your computer for record-keeping. Some make navigation easier, others enable faster log-in or track activities. Most browsers accept cookies by default, but you can change your settings to block them. 
  • Clear GIFs, Pixels, and Tags: These tiny graphics help us track activities and manage content. They're often used in emails to track response rates and views.
  • Log Files: Browsers collect information like your IP address and device type automatically, which is stored in log files.
  • Third-party analytics: We use tools like Google Analytics to gather non-personal data and improve our services. These tools may use cookies and combine the information they collect with other data.
  • Do-not-track signals: Our Site does not respond to these signals, but you can disable tracking by adjusting cookie settings as described above.
  • Cookie settings: You can change cookie preferences and opt out of most third-party cookies through the Cookie Settings button in our Cookie Policy or privacy choices page
6. Direct Marketing

We may send you periodic promotional emails. Where required by law, we will obtain your consent before doing so. You can opt out of these emails at any time by following the opt-out instructions in the email or by contacting us at privacy@lloydmousilli.com. Even if you opt out of promotional emails, we may still send you emails about your account or any services you have requested or received from us.

7. International Transfers

L&M is a global law firm. When you submit personal information to us, or when others provide personal information to us, we process it in the United States and other locations where L&M member firms, vendors, and service providers are situated. Depending on our engagement terms, we may transfer personal information to other jurisdictions as necessary to provide Client Services. These jurisdictions may have different privacy laws and law enforcement regulations compared to where the information originated. If you are based in the European Economic Area (EEA) or the United Kingdom (UK), note that we may transfer personal information to jurisdictions outside the EEA/UK to deliver the Services.

8. Privacy Choices

If you want to review, update, or delete the personal information we have collected via our Sites, or if you wish to exercise your privacy rights under applicable laws, please contact us at privacy@lloydmousilli.com. You can opt out of marketing and promotional emails at any time by following the opt-out instructions in any email we send. Alternatively, contact us at privacy@lloydmousilli.com to review your communication preferences or opt out of marketing emails.

9. Third Party Websites and Links

Our Sites may include links to other websites with different information practices. We encourage you to review the privacy notices of these third-party sites, as we have no control over the information submitted to, or collected by, these entities.

10. Our Commitment to Security

We implement security measures to protect against unauthorized access to the information we collect online. However, despite our best efforts, we cannot guarantee the absolute security of your personal information.

11. How to Contact Us

If you have any questions or concerns about the Privacy Policy for L&M or its implementation, you may contact us at privacy@lloydmousilli.com. If at any time you decide that we should no longer hold any of your personal information, or you wish to change the use to which any such information can be put, please let us know by emailing us at privacy@lloydmousilli.com

12. Revisions to Our Privacy Policy

We reserve the right to revise this Policy or any part of it from time to time. Please review the Policy periodically for changes. If we make material changes, we will endeavor to provide notice ahead of such changes, such as by email or through a notice on https://www.lloydmousilli.com/privacy.

13. Additional Privacy Information for California Residents

In this section, we provide additional information to California residents regarding their privacy rights and our collection, use and disclosure of their personal information, as required by the California Consumer Privacy Act (“CCPA”). This section does not apply to publicly available information or other personal information that is exempt from or not subject to the CCPA.

Categories of personal information that we collect and disclose

While our processing of personal information varies based upon our relationship and interactions with you, the table below identifies, generally, the categories of personal information (as defined by the CCPA) that we collect and have collected in the prior twelve (12) months about California residents, as well as the categories of third parties to whom we may disclose this information for a business purpose.

Information Type Source Purpose Service Providers
Personal Identifiers (name, mailing address, phone number, e-mail address, age, social media handles) Provided directly by you or the person who invited you to use the Services, or provided by you indirectly if you link your Storyworth account to your social media account(s)
  • Maintaining and servicing your account
  • Providing customer service
  • Processing and fulfilling your orders
  • Processing payments on your orders
  • Advertising and marketing our products to you
  • Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity
  • Product creation and order fulfillment vendors
  • Customer service providers
  • Marketing and advertising services
  • Surveys, sweepstakes, and contests
  • Payment and chargeback processors
  • Mailing and shipping services
Your Content (including photos, stories, social media contacts, voice recordings and transcripts) Provided directly by you or the individuals you invite to use the Services, or indirectly if you grant us access to your social media accounts
  • Processing and fulfilling your orders
  • Providing customer service
  • Product creation and order fulfillment vendors
  • Customer service providers
Payment information (credit card information, other payment information – Note that your full credit card number will be stored by our payment processors but only the last four digits will be stored by us. ) Provided directly by you.
  • Processing payments on your orders
  • Detecting security incidents and proteting against malicious, deceptive, fraudulent, or illegal activity
  • Payment processors
  • Fraud prevention and site security
  • Customer service providers
Commercial Information (purchase date, purchase totals, product types) Provided directly by you.
  • Providing customer service
  • Processing and fulfilling your orders
  • Processing payments on your orders
  • Analytics to improve our products and services
  • Advertising and marketing our products to you
  • Product creation and order fulfillment vendors
  • Customer service providers
  • Payment and chargeback processors
Internet or Electronic Network Activity Information and Geolocation Information (IP address, cookies, website browsing, search history and interaction activity, other device or mobile browser identifiers) Collected indirectly from your browser or device
  • Enhancing your user experience
  • Analytics to improve our products and services
  • Advertising and marketing our products to you
  • Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity
  • Marketing and advertising service providers
  • Website performance and analytics vendors
  • Fraud prevention and site security
Website login credentials Provided directly by you.
  • Maintaining and servicing your account
  • Providing customer service
  • Enhancing your user experience
  • Analytics to improve our products and services
  • Website performance and analytics vendors
  • Customer service providers
Details on your interaction with our Services (including email address and telephone log information from customer service inquiries and device event information such as crashes) Provided by you indirectly when you use the Services or contact us for customer support
  • Maintaining and servicing your account
  • Providing customer service
  • Enhancing your user experience
  • Analytics to improve our products and services
  • Website performance and analytics vendors
  • Customer service providers
Inferences about customer preferences and characteristics Inferred from information provided by you, information collected indirectly from your browser or device, and information obtained from third-party marketing database partners Enhancing your user experience Analytics to improve our products and services Advertising and marketing our products to you
  • Marketing and advertising service providers
  • Website performance and analytics vendors

In addition to the categories of third parties identified in the above table, we may also disclose the personal information we collect to our service providers, as well as to other third parties: (a) as directed or authorized by the applicable data subject; (b) in the event of business transfer (eg, a merger or acquisition of all or a part of our business); (c) to comply with law, legal process and our ethical obligations;(c) where necessary to perform certain Client Services and/or as directed by aclient; and (d) where necessary to protect or defend the rights, property or safety of L&M and others or protect against fraud and misuse. For more information, see Section 4. Disclosure of personal information.

Notwithstanding the purposes described above, we do not use or disclose sensitive personal information beyond the purposes authorized by the CCPA. Accordingly, we only use and disclose sensitive personal information about California residents as reasonably necessary (i) to perform our services requested by you, (ii) to helpensure security and integrity, including to prevent, detect, and investigate security incidents, (iii) to detect, prevent and respond to malicious,fraudulent, deceptive, or illegal conduct, (iv) to verify or maintain the quality and safety of our services, (v) for compliance with our legal obligations, (vi) to our service providers who perform services on our behalf, and (vii) for purposes other than inferring characteristics about you.

  • Retention. We retain the personal information we collect only as reasonably necessary for the purposes described above or otherwise disclosed to you at the time of collection, and for other compatible business purposes, including as necessary to protect, defend or establish our rights, defend against potential claims, and meet our legal, regulatory and ethical obligations.
  • Deidentified data. Consumer information that has been “deidentified” in accordance with the CCPA is not considered “personal information.” Where L&M has committed     or is required to maintain and use certain consumer information in “deidentified” form (as defined by the CCPA), we will not attempt to reidentify such information, except for the purpose of determining whether our deidentification processes satisfy the CCPA.
  • CCPA Rights. In general, California residents have the following rights with respect to their personal information (subject to certain limitations and exceptions):
  • Opt out of sales and sharing: to opt-out of our sale and sharing of their personal information.
  • Limit use of sensitive personal information: to limit uses or disclosures of sensitive personal information to those authorized by the CCPA. However, as noted L&M does not use or disclose sensitive personal information beyond the purposes authorized by the CCPA.
  • Deletion: to request deletion of their personal information.
  • To know/access: to know what personal information we have collected about them, including the categories of personal information, the categories of  sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about them.
  • Correction: to request correction of inaccurate personal information.
  • Non-discrimination: to not be subject to discriminatory treatment for exercising their rights     under the CCPA.
  • Submitting CCPA Requests. California residents may submit CCPA requests to know (access), delete     and correct their personal information through one of the following methods:
    • Online by emailing privacy@lloydmousilli.com
    • By mail at Lloyd & Mousilli, 11807 Westheimer Rd #550, Houston, TX 77077 ATTN: Privacy

When you submit a request to know, correct or delete, we will take steps to verify your request by matching the information provided by you with the information we have in our records. You must provide your name and contact information to verify your request. In some cases, we may request additional information, where necessary to verify or process your request. Authorized agents may initiate a request on behalf of another individual to us via email at privacy@lloydmousilli.com. Authorized agents must provide written proof of their authorization. We may also require that the relevant consumer directly verify their identity and the authority of the authorized agent, as permitted by the CCPA.

14.  European Union, UK, and similar jurisdictions.
Subject to the conditions set out in the applicable law, Users in in the European Union/European Economic Area, and theUnited Kingdom (as well as in other jurisdictions where similar rights apply)have the following rights regards our processing of their personal information:

a. Right of access: If you ask us, we will confirm whether we are processing your personal information and, if necessary, provide you with a copy of that personal information (along with certain other details).

b. Right to correction (rectification): If the personal information we hold about you is inaccurate or incomplete, you are entitled to request to have it corrected. If you are entitled to have information corrected and if we have shared your personal information with others, we will let them know about the rectification where possible.

c. Right to erasure: You can ask us to delete your personal information in some circumstances, such as where we no longer need it or if you withdraw your consent (where applicable). If you request that we delete your personal information, we may do so by deleting your account(s) with us.

d. Right to restrict (block) processing: You can ask us to restrict the processing of your personal information in certain circumstances, such as where you contest the accuracy of that personal information, or you object to our use or stated legal basis.

e. Right to data portability: You have the right, in certain circumstances, to receive a copy of personal information we have obtained from you in a structured, commonly used, and machine-readable format, and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

f. Right to object: Where our processing is based on our legitimate interests, we must stop such processing unless we have compelling legitimate grounds that override your interest or where we need to process it for the establishment, exercise, or defense of legal claims. Where we are relying on our legitimate interests, we believe that we have a compelling interest in such processing, but we will individually review each request and related circumstances.

g. Right to object to marketing: You can ask us to stop processing your personal information to the extent we do so based on our legitimate interests for marketing purposes. If you do so, we will stop such processing for our marketing purposes.

h. Right not to be subject to automated decision-making: You have the right not to be subject to a decision when it is based on automatic processing if it produces alegal effect or similarly significantly affects you unless it is necessary for entering into or performing a contract between us. SURGE does not engage in automated decision-making.

i. Right to withdraw your consent: In the event your personal information is processed based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

j. Right to lodge a complaint: You also have the right to lodge a complaint with a supervisory authority if you consider that our processing of your personal information infringes the law.

Please note that some of these rights may be limited, such as where we have an overriding interest or legal obligation to continue to process the data. Please contact us using the information set out above, in Section 11. Contact Details, if you wish to exercise any of your rights or if you have any enquiries or complaints regarding the processing of your personal information by us.


15. Governing Law & Venue

This Agreement shall be governed in all respects by the laws of the United States of America and by the laws of the State of Texas. Harris County in the state of Texas shall be the exclusive forum for any mediation, arbitration, litigation, or dispute resolution.

 

16. Enforceability

If any provision of this Policy is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from thisPolicy and shall not affect the validity and enforceability of any remaining provisions.

 

17. Entire Agreement

This Policy, along with the Terms of Use and any signed client contract, constitute the entire terms with respect to the relationship between L&M and you and supersedes all prior agreements, whether written or oral, concerning such relationship. This Policy may not be changed, waived, or modified except by L&M as provided herein or otherwise by written instrument signed by L&M.

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